Who we are

Our website address is: https://gen-sport.com.

What personal data we collect and why we collect it

GenSport is committed to a policy of protecting the rights and privacy of clients and visitors in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

We may collect your personal data to answer enquiries, and to fulfil our legal obligations to provide relevant information to certification bodies and legal authorities.

We also collect visitor data via google analytics to monitor the performance and efficacy of our website.

Your Rights under GDPR

The GDPR provides the following rights for individuals, and as such GenSport is committed to supporting these rights:

  • The right to be informed of how we hold and process your personal information
  • The right of access to your personal information held by GENSport
  • The right of rectification. We must correct inaccurate or incomplete data within one month.
  • The right to erasure. You have the right to have your personal data erased and to prevent processing unless we have a legal obligation to process your personal information.
  • The right to restrict processing. You have the right to suppress processing. We can retain just enough information about you to ensure that the restriction is respected in future.
  • The right to data portability. We can provide you with your personal data in a structured, commonly-used, form when asked.
  • The right to object. You can object to your personal data being used for profiling, direct marketing, communications or research purposes.
  • You have rights in relation to automated decision making and profiling, to reduce the risk that a potentially damaging decision is taken without human intervention.

Full details of individual rights can be found on the Information Commissioners Office Website (https://ico.org.uk)

Any personal information collected by GenSport will not be published or passed on to third parties without prior consent, unless there is a legal obligation to do so. We have undertaken checks of the privacy policies of organisations that have access to client personal data to ensure they are also GDPR compliant.

We will only keep your information for as long as it is required to be retained. The retention period is either dictated by law or by our discretion. Once your information is no longer needed it will be securely and confidentially destroyed.

If you wish to request a copy of your personal information, comment or complain about how your data are stored or processed then please make an enquiry contact:

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

If you are still dissatisfied with how GENSport have handled your complaint, you may contact the Information Commissioner’s Office relevant to your country of origin.

How we use Cookies

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies are very small text files that are stored on your computer when you visit some websites. We and our booking engine Checkfront use cookies to help identify your computer so we can tailor your user experience, track and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop some parts of our website from functioning properly.

Functional Cookies

This website will:

  • Track the pages you visit via Google Analytics
  • Allow you to share pages with social networks such as Facebook
  • Allow you to make an enquiry via our online form.

This website will not:

  • Share any personal information with other third parties.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirements